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Submit a Technical Support Request
Our dedicated Technical Support team is committed to responding to all inquiries within 24 hours. To provide fast and accurate solutions, every support request is managed directly by our experienced software engineers, each with decades of expertise in Ansys software.
Customers can securely submit their files using our Microsoft SharePoint file sharing form.
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Quick Portal Access

Ansys Customer Portal
Your personalized access point for software downloads, license management, support tickets, product updates, and service requests. The Customer Portal ensures seamless communication with Ansys support and streamlines your simulation workflows.

Ansys Learning Hub (ALH)
An interactive e-learning platform offering structured, expert-led courses, certification paths, and hands-on simulation workshops. ALH is designed to build and advance your simulation skills at your own pace, with access to real-time support and learning communities.

Ansys Help
Your go-to source for comprehensive product documentation across the entire Ansys portfolio. Easily navigate product guides, user manuals, and release notes to support your simulation journey. Whether you’re new or experienced, Ansys Help keeps you informed and efficient.

Ansys GPT
An AI-powered assistant trained on Ansys documentation and knowledge articles to provide quick, accurate answers to your engineering queries. Ask technical questions in natural language and get expert-level guidance instantly—24/7.

Ansys Resource Center
Gain access to thousands of technical articles, best practices, FAQs, and how-to guides curated by Ansys experts. The Ansys Resource Center is your simulation encyclopedia—perfect for troubleshooting, learning advanced techniques, or exploring application-specific solutions.

Ansys Innovation Space
A hub for educators, students, and professionals to explore cutting-edge simulation concepts. The Innovation Space features simulation-based learning modules, project ideas, and inspirational stories that bridge the gap between theory and real-world application.